What is Rebit?
Rebit, Inc. is the creator of Rebit backup products for Windows computers. Rebit software and hardware products redefine backup for Windows computers. While it is the easiest to use Windows backup software imaginable, it goes beyond traditional backup applications to protect the entire system, including the operating system, applications, data files, etc.
Will Rebit make my computer run slower?
After the initial full backup occurs, no apparent difference in speed or function of your PC will be noticed. There is a pause button that will allow you to suspend backup activities if you require the full, uninterrupted performance of the computer.
What, exactly, will Rebit5 back up on my PC?
Rebit5 will back up everything contained on the internal system disk drive, including the operating system. Note: By default, Rebit5 will back up internal drives. Use the "Drives to Back Up" feature in Settings to include external drives.
What, exactly, will RebitPlus and RebitPro back up on my PC?
RebitPlus and RebitPro will either back up just the folders selected or the full system with everything contained on the internal system disk drive, including the operating system. Note: By default, RebitPlus and RebitPro will back up internal drives to local backup destinations. Use the "modify" feature in the dashboard to include external drives.
I forgot my RebitPro password. How do I change or reset it?
RebitPlus and RebitPro utilize your Email and password to protect the security of your data. If needed, visit the Manage Your Online Backup page to obtain your password by Email, reset your password, or even change the Email address associated with the online backup account.
I need extra storage for my PC. Can I use the external USB drive to store items like movies?
Yes. Rebit5, RebitPlus and RebitPro include SmartSave technology to dynamically adapt the storage budget used for backup.
Can Rebit5 back up my Windows Server 2003 or Windows Server 2008 computer?
No, Rebit5 is not compatible with Windows Server 2003 or Windows Server 2008. Rebit5 is only compatible with Windows XP, Windows Vista, and Windows 7.
Can RebitPlus or RebitPro back up my Windows Server 2003 or Windows Server 2008 computer?
Yes, RebitPro is compatible with Windows Server 2003 and Windows Server 2008. RebitPlus is not supported for Windows Server backup. Both RebitPlus and RebitPro are compatible with Windows XP, Windows Vista, and Windows 7.
How do I restore a file or folder?
Open the Rebit5, RebitPlus or RebitPro dashboard by double-clicking the Rebit icon in the lower right tray, click "Browse Backup" to display folders that mirror those on the system, and then copy a file or folder to your Desktop.
If I have to replace my hard drive and restore the computer, which files are restored?
All of your files are restored using the Rebit5 Recovery CD-ROM. Start the computer from the Recovery CD-ROM, select a Recovery Point, which is a complete collection of information taken daily, and the hard drive and system is restored to its previous condition. This includes settings, activations, configurations... everything.
What is Point in Time Recovery?
Point in time recovery is the ability to quickly and easily restore your system to it’s original state before a virus infected it or other problem occurred.
What is Full System Recovery?
Full System Recovery is the ability to recover your entire system (not just files). Your files, operating system, applications and settings are recovered. Read more.
Can I use 2 Rebit backup storage drives to back up one computer and rotate the drives offsite?
Yes, with Rebit5, RebitPlus and RebitPro, the ability to back up a computer to more than one device is easy. In addition, Rebit5, RebitPlus and RebitPro are capable of backing up to any combination of USB hard drive and network storage locations. In the Rebit5 dashboard, click Settings and then "Backup Locations" to add backup devices and network storage locations. RebitPlus and RebitPro are designed to also back up to the Rebit Online Backup Service, or cloud backup account. From the RebitPlus and RebitPro dashboard, click “Add Destination” to assign an additional backup destination.
How can I determine what size external USB hard disk drive I need?
The short answer is use a device larger than the total of the disk drives to be backed up. For example, if the computer has a 200 GB system disk drive, we recommend using a backup drive of 320 GB or larger.
How can I determine the size of the disks in my computer?
Follow these simple steps: - Click on the "start" button in the lower left corner of your desktop. - Select "My Computer" from the menu (on Windows 7 or Vista, select "Computer") - In the window that appears, use the "View" menu item to select "Details" - For each item in the "Hard Disk Drives" group, note the "Total Size" - The sum total of the individual items is the total size of the system disks
Does Rebit protect my PC from viruses?
Rebit backup products are a great compliment to good antivirus protection. A reputable antivirus software package will scan your PC files for any viruses and minimize the risk of security issues or data loss. If a virus infection does cause data loss, Rebit backup products allow you to recover files prior to the virus, and, if necessary, recover your entire PC to an earlier point in time.
Will Rebit back up my database files and other open files?
Yes, both Rebit5, RebitPlus and RebitPro rely on Windows Volume Shadow Service to create reliable backups of database files and other open files like Outlook.pst files.
Will Rebit back up my encrypted files?
Maybe. Rebit backs up all files during the initial backup process, but relies on Windows to determine whether a file has changed. If the encryption software bypasses Windows, subsequent changes may go unnoticed. Individual files encrypted with Windows will be backed up and may be restored. If using Windows Bitlocker encryption, do not expect Rebit to perform a full system restore.
Will Rebit back up my RAID disk drives?
Yes, however the full-system recovery process will likely not recognize the RAID controller properly for recovery. Recovery back to a single, non-RAID device is then possible but not guaranteed.
Does Rebit support eSATA drives and internal disk drives as backup devices?
Yes. Any references in our documentation to external USB drives are equally comparable to eSATA and internal disk drives for backup storage devices. It is important to note that you should use the Windows feature to safely disconnect an external hard drive prior to physically disconnecting a device.
Does Rebit support FAT32 filesystems?
Partially. The system volume (usually the C: drive) needs to be NTFS formatted. If the system volume is formatted FAT32, which is rare, a "convert" utility is available in the Windows operating system installation. Click here for more information.
For volumes other than the system volume (e.g. the D: drive), Rebit5, RebitPlus and RebitPro will copy the information once during the inital backup process. Changes made to files on a FAT32 filesystem are not tracked, and only the original backup is available during restore.
If I take my computer on a trip and disconnect from my backup device or network, will backups resume normally when I get back?
Yes. Rebit5, RebitPlus and RebitPro products intelligently back up only those items that have changed. In addition, Rebit5, RebitPlus and RebitPro software will automatically detect the presence of the network and the availability of the network location, if configured, making backup even easier than ever.
Can I use Rebit for iPod or iPhone backup?
Both Rebit5, RebitPlus and RebitPro are unable to back up an iPod or iPhone directly. However, Rebit does back up your whole iTunes directory on your PC. Therefore, your iPod or iPhone backup data files and your iTunes music that is synchronized with your iPod or iPhone could be recovered from your Rebit back to your PC in the event of loss.
What if I have a PC hard disk crash?
Replace the damaged disk drive with a new disk drive. Once the new disk drive is installed into your PC, connect the Rebit backup device and insert the Rebit Recovery CD-ROM into your CD disk drive. Turn your PC on and ensure the computer starts from the CD-ROM. Then, follow the on-screen prompts to select the point in time to which you want to restore, and Rebit will restore your entire PC disk to exactly like it was at that time.
To recover your PC hard disk drive for any reason other than a damaged hard disk drive, such as a virus attack or a corrupt file system table, follow the same simple steps but without replacing the PC hard disk.
If my computer is destroyed can I restore to a new computer?
You can recover your entire PC backup from Rebit onto a replacement PC of the exact same make and model in the case of catastrophes like a destroyed PC or a lost or stolen notebook. It is important to note that all of the operating system files that are backed up on your Rebit backup are those used by your previous PC. If the replacement PC is not the exact same make and model as your lost PC, the recovered system files may not allow the new PC to run properly and may not comply with the licensing agreements for your operating system. However, you can recover any files and folders from your Rebit backup to a different PC by connecting the Rebit backup device to the Windows PC and selecting "Browse" when prompted.
Can I use Rebit to move files from one computer to another?
Yes, you can recover backed up files from one computer to another computer. Rebit is designed for continuous, transparent backup and easy recovery of files or an entire PC. Rebit also provides for portability of backed up data to another PC, should you want to recover backed up files to a different PC. Simply connect the Rebit5 backup device to the Windows PC and select "Browse" when prompted.
Are any files excluded from backup?
Yes, there is a small set of files excluded from backup. These files are meaningless for full system restore, and include the "pagefile.sys" and "hiberfil.sys" system files.
Does Rebit use image backup like other products?
Yes, but in a proprietary and patented manner. Rebit combines image backup with file backup, collecting system critical information once per day. These collections of system critical information, known as Recovery Points, are images utilized during a full-system restore.